Frequently Asked Questions

  • Do I have to pay for the online courses?

If your school district participates in any of the Region 10 co-op programs, you may not have to pay to take certain courses. Login using your Region10 account and the pricing will be updated for you.

Courses may be purchased by credit card or purchase order. Information will be collected in the shopping cart after your selection. Please note that purchase orders must also be faxed to Christine Ortiz, CEOP.
Phone: 972-348-1446
FAX: 972-348-1447
Email: christine.ortiz@region10.org

  • How long do I have to complete the online courses?

Most online courses are set at a one year enrollment period. You can stop the course at anytime and return to finish at a later time during the one year period. Please note that the Compliance courses are reset on an annual basis in June. This will clear all existing enrollments for the course. Previous certificates from archived courses will still be available and you may return to archived courses, if necessary, through the assistance of our help desk.

  • What are the system requirements for the online courses?

All of the courses require you have a modern web browser (Internet Explorer 7 or above, Firefox 2 or above, Safari, Chrome) as well as the latest version of the Adobe Flash plugin.

NOTE: Internet Explorer 8 and 9 needs to have the Compatibility View Setting turned ON for Professional Development Compliance Courses. A PDF help file link is located at the top of each Compliance Course.

  • I'm having problems accessing the courses. How do I get help?

If you need to reset your password, you can do so from the Region10.org homepage. If you need any further assistance with the courses, you can contact our Help Desk at 972.348.1234

More Details

Region10.org Login



Login

If You Need Technical Assistance

If you need help with your account username or password click here to open a Help Desk ticket or call 972-348-1234. Assistance is also available by sending an email request to helpdesk@region10.org

Open a ticket with the Help Desk